Email, notifications, and chats with load context attached.

Trailflow helps dispatch and back-office teams keep customer updates, driver messages, and inbox follow-up connected to the work instead of scattered across channels.

Trusted by leading companies

ALLIANT
Chime

Trusted by leading companies

Email, notifications, and chats <highlight>with load context attached</highlight>.

Trailflow helps dispatch and back-office teams keep customer updates, driver messages, and inbox follow-up connected to the work instead of scattered across channels.

Trailflow communication workspace preview with dispatch context and team coordination visibility

Communication workflow

Reduce follow-up chaos.
Keep everyone aligned.

Give operations teams one place to review updates, respond faster, and keep customer-facing communication tied to dispatch context.

Lower-friction day-to-day communication

Keep teams aligned without jumping between separate inboxes, text threads, and dispatch notes.

Faster issue follow-up

Spot delays, missing documents, and customer questions faster because the latest update stays attached to the operational record.

Better context for every reply

Use event and load data to draft smarter responses and reduce repeated status-check conversations.

Notification

3

Stay Update With Your Latest Notifications

New Vehicle Added

Vehicle TRK-105 has been added to the fleet.

4 hours ago

View Details

Load Status Updated: DELIVERED

Load #1259274 has been successfully delivered.

7 hours ago

View Details

New driver document

A new document has been uploaded by the driver.

1h ago

View Details

Real-time Updates

Stay informed with
operational alerts

Keep dispatch, customer support, and finance aware of the changes that actually affect the load, the paperwork, or the next step.

Instant alerts for load status changes
Automated document verification updates
Direct driver messaging notifications

Browser Extension

Relay in your
Browser

Analyze emails where you work. The Relay extension runs in Gmail and Outlook—get AI summaries, suggested drafts, and extracted load or invoice data without leaving your inbox.

FAQ

Frequently Asked Questions Look Here

Common questions about how Trailflow handles messaging, alerts, inbox sync, and communication workflows.

Have different questions?

Connect with our team for questions on select a topic below.

Contact Us

24/7 Service

Call 437-961-8313

Get Started

Ready to tighten your
dispatch-to-billing workflow?

Book a workflow review and see how Trailflow can fit your operation before rollout.